getmatch Store Order & Shipping Policy

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Thank you for choosing getmatch Store. We are committed to handling every order with accuracy and care, and the policies below are intended to give you complete clarity and confidence regarding how your purchases are processed, shipped, and delivered within the United States.

Order Processing

At getmatch Store, each order receives our immediate attention. We prepare and process orders within 1–2 business days (Monday through Friday, excluding U.S. federal holidays). Orders submitted before 2:00 PM Eastern Time are typically dispatched the same business day. Once your order leaves our facility, we will send you a shipping confirmation email with a unique tracking number so you can monitor your package's progress in real time.

Domestic Shipping (United States)

We provide multiple shipping options to meet your timeline and budget. Delivery timeframes begin once your order has been dispatched from our warehouse.

Method	Delivery Time	Cost
Standard Shipping	7–12 business days	$5.99 USD
Expedited Shipping	2–3 business days	$14.99 USD
Overnight Shipping	Next business day	$29.99 USD
Free Standard	7–12 business days	FREE

Delivery estimates are calculated in business days and may be extended during periods of high order volume, such as holidays or severe weather conditions.

International Shipping

getmatch Store currently ships to Canada, the United Kingdom, Australia, and selected European Union countries. International orders are generally delivered within 7–14 business days after dispatch. Any import duties, customs fees, or local taxes levied by the destination country are the sole responsibility of the recipient and are not included in the product price or shipping charges.

Order Tracking

We are dedicated to keeping you informed at every stage. A tracking number will be sent to your email address as soon as your order is dispatched. If you have not received a tracking update within 3 business days of your order confirmation, please contact our customer support team so we can assist you promptly.

Address Changes

Should you need to correct or update your shipping address, please contact us within 1 hour of placing your order and include your order number in your message. We will make every effort to accommodate requests received after this window; however, once an order has entered processing, we cannot guarantee that the address can still be changed.